Accident Recovery
After a crash, you need calm, careful people with the right kit. Our accident-recovery team clears the scene safely and gets your car to the bodyshop or insurer of your choice.
CARDOWN ASSIST
Accident Recovery
AFTER A COLLISION
Accident recovery handled with care, paperwork and discretion
Accident Recovery is a different job from a routine tow. Vehicles may not roll, fluids leak, airbags may have fired. Our operators are trained in collision-site protocols, vehicle isolation and safe loading of crash-damaged cars — and we hand you the paperwork your insurer needs.
After a road traffic accident, the last thing you need is a difficult recovery process. Cardown Assist's accident recovery team is trained in collision-site protocols, vehicle isolation and safe loading of damaged cars. We work alongside police, insurers and bodyshops to take the stress off you so you can focus on what matters — your wellbeing.
PART OF EVERY ACCIDENT CALL-OUT
- Trained for damaged & non-rolling vehicles
- Skates and dollies for seized or locked wheels
- Direct delivery to your approved bodyshop or insurer
- Documentation pack for your insurance claim
- Safe handling of leaking fluids & deployed airbags
- Discreet, calm and customer-first approach
EMERGENCY AVAILABILITY
24/7 dispatch with priority routing for live accident scenes — including motorway and dual carriageway incidents.
HOW IT WORKS
Accident Recovery — step by step
Make the scene safe
We guide you on what to do while we're en route — hazards, safety triangle, exit positioning.
Rapid arrival
Priority dispatch for accident jobs, day or night.
Specialist loading
Skates, winches and underlifts to handle damaged or non-rolling vehicles.
Delivery & paperwork
To your nominated bodyshop or insurer with a recovery report.
COLLISION TYPES WE HANDLE
From minor bumps to motorway pile-ups
Every accident is different. Here is the kind of damage and disruption our crews are equipped to deal with on a daily basis.
Front-end collisions
Crumpled bonnets, leaking rads and broken steering — winched gently to keep further damage to a minimum.
Rolled or upside-down vehicles
Righted on-scene with airbags, dollies and trained operators before being loaded for transport.
Multi-vehicle pile-ups
Coordinated clearance working alongside Highways and police to reopen the lane quickly.
Insurance write-offs (Cat S / N)
Direct delivery to your insurer's salvage yard with photographic handover.
SCENE-CLEARANCE KIT
Specialist tools for damaged, non-rolling vehicles
We carry equipment specifically chosen for crash sites — designed to clear the lane and protect your car from further harm.
Speak to dispatchFAQs
Accident Recovery — common questions
Can you collect a vehicle that won't roll?+
Yes. We use wheel skates, dollies and underlift equipment so that seized wheels, locked transmissions or crash-damaged suspension don't slow us down.
Will you deal with my insurer?+
We provide a full recovery report and can deliver directly to your insurer's approved bodyshop. Many UK insurers recognise Cardown Assist.
Is it safe to leave the car at the scene?+
Never if it's blocking traffic. Call us first — we'll prioritise dispatch to clear the scene quickly and safely.
Just been in an accident?
Make sure you're safe first, then call us. We'll route the nearest crew with full warning equipment.
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Stranded? We're Just a Call Away!
For immediate assistance, call our 24/7 helpline now.