Roadside Assistance
Around 60% of breakdowns don't need a recovery. Our roadside technicians arrive with the tools to fix you where you stand.
CARDOWN ASSIST
Roadside Assistance
FIRST-RESPONSE REPAIRS
Roadside assistance that gets you driving again
Roadside Assistance from Cardown Assist sends a technician with a stocked van — jump packs, fuel cans, diagnostic scanner, lockout tools and a wheel-change kit — so the most common problems get solved at the roadside without the cost of a tow.
Roughly 60% of breakdowns can be resolved at the roadside without a recovery. Cardown Assist's roadside assistance technicians arrive with diagnostic tools, jump packs, fuel cans and a stocked van so the most common faults can be fixed where you stand — saving you the cost and time of a full recovery.
IN EVERY ROADSIDE VAN
- Diagnostic scanner for warning lights
- Jump packs for flat batteries (incl. AGM / stop-start)
- Petrol & diesel top-up to nearest station
- Lockout assistance & boot release
- Wheel change & spare-wheel fitting
- Pay only for the work needed — no needless tow
EMERGENCY AVAILABILITY
Open every hour of every day. If we can't fix it on the spot, the tow comes at a discounted combined rate.
HOW IT WORKS
Roadside Assistance — step by step
Describe the symptom
Dash light, won't start, flat tyre, wrong fuel, locked out — we know the fix.
Right kit dispatched
Technician arrives with diagnostic tools, jump pack or fuel can.
Fix in place
Most jobs sorted in 20–45 minutes at the roadside.
Tow only if needed
If we can't fix it on the spot, we recover at a discounted combined rate.
ROADSIDE FIXES
The problems we solve on the spot
Flat batteries, wrong fuel, locked-in keys and dead spare wheels — these are the day-to-day jobs our roadside team resolves in under an hour.
Flat & dead batteries
Jump-started or replaced on the spot — including AGM, EFB and stop-start units.
Misfuelling (petrol in diesel)
Drained at the roadside without starting the engine — refilled correctly so you drive away.
Lockouts & keys-in-car
Non-destructive entry techniques to retrieve keys without damaging the door seals or trim.
Punctures with no usable spare
Tyre supplied and fitted on the spot, or emergency inflate-and-go for short trips home.
MOBILE WORKSHOP
The kit that turns a kerb into a workshop
Roadside vans are stocked like a small workshop — diagnostic, electrical, fuel and lockout gear all on board.
Speak to dispatchFAQs
Roadside Assistance — driver FAQs
Can you fix a flat battery on a stop-start car?+
Yes, we carry the larger jump packs needed for AGM and EFB batteries fitted to modern stop-start systems.
I've put the wrong fuel in. What do I do?+
Do NOT start the engine. Call us — we'll drain the tank at the roadside and refuel correctly so you can drive away.
Lost or locked keys in the car?+
We can often gain non-destructive entry to retrieve keys. For replacement keys we work with mobile auto-locksmiths.
Quick fix needed?
Tell us the symptom — flat battery, wrong fuel, lockout, flat tyre — and we'll send the right kit.
If the fix needs a tow
View all
Stranded? We're Just a Call Away!
For immediate assistance, call our 24/7 helpline now.